Donor Dialogue’s DRM System Becomes Finalist for The Computer World Excellence Awards
Donor Dialogue’s CRM system, the DRM Touch, is a finalist for the “Excellence in the Use of ICT for Customer Service” award.
Auburn Hills, MI (PRWEB) November 6, 2008
The Computer World Excellence Awards have announced the finalists for their 2008 “Excellence in the Use of ICT for Customer Service” awards. One of Donor Dialogue’s largest clients, New Zealand Blood Services, has made the list becoming one of the top three finalists for their Donor Relationship Management Project.
The Donor Relationship Management Project is a combined effort between Donor Dialogue and the New Zealand Blood Center to provide simple technologies and systems that can work customer service wonders for the blood industry. This specialized CRM system has allowed the New Zealand Blood Center to provide new recruiting channels such as text and email alerts and also allows donors to schedule their appointments online.
“New Zealand Blood Center is honored to be a finalist for this award to showcase our evolution in the blood service industry”, noted Tony Carpinter, National IS Manager of New Zealand Blood Center. “Donor Dialogue’s DRM system has helped our blood center perform better management reporting so we can cope with extra and urgent demands. It has enhanced our donor alerts making more blood and the right kind of blood available to hospitals.”
The objective of the Computer World Excellence Awards is to showcase examples of first class Information Communication Technology applications to a wide business audience. These awards boost competitiveness of New Zealand’s businesses by promoting “role models” of excellence.
“One- to- one relationships with your donors is now easy and personal with the Donor Dialogue’s DRM system,” stated Patricia Bezjak, President of Donor Dialogue. “We are thrilled to be a part in this honorary award and thank the New Zealand blood center for allowing our DRM system to assist them in their recruitment efforts
About Donor Dialogue:
Donor Dialogue does more than just help recruit blood donors – it helps Recruit Donors for Life. The company’s industry-leading suite of products and services make blood centers more efficient, productive, and profitable. The company also delivers innovative, cutting edge Customer Relationship Management software, targeted marketing tools, and data analysis services that revolutionize blood center operations. Donor Dialogue has been a leader in the blood industry for over 10 years, and it’s parent company, Dialogue Marketing, has delivered unparalleled marketing solutions for over 30 years. With a large team of available donor recruitment professionals, Donor Dialogue has helped generate more than 3.5 million blood donations. The company also is actively involved in national organizations supporting the blood collection industry including AABB, ADRP, ABC, SCABB, and FABB. To learn more about Donor Dialogue please visit www.donordialogue.com
Contact:
Sara Carter, Marketing Manager
Donor Dialogue
248.836.2692
www.DonorDialogue.com |
